Jira Service Management

We are investigating an issue impacting Jira Service Management. Affected users may experience errors or slowness when viewing or interacting with the Affected Services field. Our teams are actively investigating the root cause. We will provide the next update in the next 1 hour, or sooner.

We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.

Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.

We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.

We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.